A Primer Based on Workplace Evaluations of Musculoskeletal Disorders
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Elements of Ergonomics Programs A Primer Based on Workplace Evaluations of Musculoskeletal Disorders |
| Toolbox Tray 1-A: NIOSH Investigations of WMSDs in Work Settings |
| Standard industrial classification |
4813 Public utilities (Communications) |
| Work setting and tasks | Telecommunications work setting; directory assistance operators, using VDTs. |
| Work-related musculoskeletal problems found | Upper extremities (hand/wrist, elbow, shoulder, and neck). |
| Ergonomic risk factors found | Use of bifocal glasses were associated with neck disorders. Work organization and psychosocial factors (e.g., fear of being replaced by computers, lack of supervisor support, and increasing work pressure) linked with musculo-skeletal disorders. Workstation and postural measurements were taken but not analyzed due to methodologic limitations. |
| Recommendations | Continue joint ergonomics committee and consider equipment purchases based on their recommendations. Conduct visual testing of employees to ensure adequate corrected vision. Address concerns of job security and provide job diversity. Reduce information processing loads. Require prompt examinations of employees with musculoskeletal symptoms. |
| HETA/NTIS reference no. | HETA 89–299–2230 NTIS order no. PB–93–119–329 |